This Privacy Policy explains how Shenzhen Yidimu Intelligent Technology Co., Ltd. and the website yidimu3d.com collect, use, store and protect personal information when you visit our website, submit an inquiry, contact our team, or communicate with us about our resin 3D printing equipment, materials and related services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company name
- Country or region
- Email address
- Phone number or WhatsApp number
- Product interests
- Application requirements
- Inquiry details
- Files or information you send to us for technical discussion, quotation or support
We may also collect limited technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referring website
- Approximate location
- Date and time of access
- Cookie and analytics information
We do not intentionally collect sensitive personal information through this website.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to your inquiries
- Providing product information, quotations and technical suggestions
- Understanding your application requirements
- Arranging communication with our sales or technical team
- Providing after-sales service and support
- Improving our website, product pages and user experience
- Maintaining website security
- Complying with applicable laws and business obligations
We do not sell your personal information.
3. Inquiry Forms and Business Communication
When you submit a contact form, request a quotation, or send us an email, we may use the information you provide to contact you about Yidimu products and services.
For example, we may ask about your printing application, required model size, resin type, accuracy requirements, order quantity, destination country, or other technical details so that we can provide a more accurate response.
You may ask us to stop sending follow-up communication at any time.
4. Cookies and Analytics
Our website may use cookies and similar technologies to help the website function properly, understand visitor behavior, improve page performance, and analyze traffic sources.
Cookies may be used for:
- Website functionality
- Security
- Traffic analytics
- Page performance monitoring
- User experience improvement
- Advertising or remarketing, if enabled
You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect website functionality.
5. How We Share Information
We may share limited personal information only when necessary, including with:
- Internal sales, technical and customer service teams
- Website hosting providers
- Email service providers
- Analytics service providers
- Logistics or business service providers, when needed for order-related communication
- Legal, regulatory or compliance parties when required by law
We require service providers to handle information only for the purposes of providing services to us.
We do not sell, rent or trade your personal information to unrelated third parties.
6. International Data Transfers
As Yidimu works with customers and professional users in different countries and regions, your information may be processed or stored in locations outside your country or region.
When we transfer or process personal information internationally, we take reasonable measures to protect the information according to this Privacy Policy and applicable legal requirements.
7. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including inquiry follow-up, customer service, technical support, business records, legal compliance and dispute resolution.
When information is no longer needed, we will delete, anonymize or securely store it according to our internal procedures.
8. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request information about how your data is used or shared
To exercise these rights, please contact us using the contact details below. We may need to verify your identity before processing your request.
10. California Privacy Notice
If you are a California resident, you may have certain rights under the California Consumer Privacy Act, as amended, including the right to know, delete, correct, opt out of sale or sharing, and not be discriminated against for exercising your privacy rights.
Yidimu does not sell personal information. If our use of cookies or advertising tools is considered “sharing” under applicable California law, you may contact us to request more information or opt out where required.
11. European and UK Visitors
If you are located in the European Economic Area, the United Kingdom or a similar jurisdiction, we process personal information based on one or more legal grounds, such as:
- Your consent
- Performance of a contract or pre-contractual communication
- Legitimate business interests
- Compliance with legal obligations
You may contact us to exercise your data protection rights, including access, correction, deletion, objection, restriction or withdrawal of consent.
12. Third-Party Links
Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policies of any third-party websites you visit.
13. Children’s Privacy
This website is intended for business, industrial, dental, manufacturing and professional users. It is not directed to children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete the information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements or data practices.
The updated version will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Yidimu 3D Printer
Company: Shenzhen Yidimu Intelligent Technology Co., Ltd.
Website: yidimu3d.com
Email: [email protected]
Address: 4th Floor, Building C, Shenchanggang High-tech Park, Baolong Industrial Town, Longgang District, Shenzhen, China